Where is big lots

You must be logged in to post a comment. Being open during the pandemic also created the opportunity to attract new customers that hopefully enjoyed the value prices and became more frequent shoppers. Continuing to expand its target audience with new concepts like higher-end stores will help Big Lots to continue its sales momentum.

The discount segment has been outperforming other segments for several years and this will likely continue with many Americans still unemployed.

Big Lots has lots of deals. However much of the groundwork for success had been laid before the pandemic. They have new store prototypes — those new stores are clean, well-lit and easy to shop. Their price points are attractive too. They have amped up their furniture collections with the purchase and integration of Broyhill, another win with the pandemic stay-at-home frenzy. The challenge going forward will be keeping the momentum.

As for what others can learn; keep on top of the basics clean stores, assortment, aggressive pricing, product availability. Amp up digital marketing and loyalty efforts. Know your brand and value proposition and build from there. Big Lots and other discounters are the lucky beneficiaries of an economy that favors the wealthy but disadvantages average Americans. Financial uncertainty causes consumers to act more conservatively than they otherwise might.

I am with David Naumann. If Big Lots attracted new customers because of the pandemic and gained more loyalty from existing customers because of the pandemic, it is reasonable to believe that Big Lots just increased its loyal customer base and, with their pricing, the retailer will continue to enjoy good sales. They may not break records but they will be very stable. There is tremendous power in developing a love affair with customers. But your drum must constantly beat to keep the heat. I think Big Lots will leverage this strength continually.

Their good fortune to be labeled essential and be able to remain open was a blessing for them — As Raj Shroff said, however, they have greatly improved their stores prior to the pandemic and I think that paid off.

Their stores are now well lit, easy to shop, attractive and the prices are fantastic. When you add all that up it is all win. Now they must work to keep the customers they were able to attract. That should not be difficult given the state of employment currently! Big Lots could become a regular visit for their new customers. As big box retailers struggle to stay in-stock on pandemic essentials e. During this pandemic, Discount and Close Out Stores have been a diamond in the rough for new customers and a saving grace for loyal customers.

No doubt they are absorbing some of the fall-out from out-of-stocks, but this is an opportunity to build new relationships and cultivate brand loyalty for true long-term gain. The soft home category includes fashion bedding; utility bedding; bath; window; decorative textile; home organization; area rugs; home decor and frames departments.

The food category includes its beverage and grocery; candy and snacks and specialty foods departments. The consumables category includes its health, beauty and cosmetics; plastics; paper; chemical and pet departments. The hard home category includes its small appliances, stationery, and home maintenance departments. Retail Specialty. Contact Info.

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