Can you keep on lenox

Q: Do you have replacement gold cords to hang ornaments? A: We do have replacement tassels for ornaments available. If you need one, please call or email us at info lenox.

Q: Do you carry ornaments year round or are they seasonal? A: Lenox carries ornaments throughout the entire year. We believe that any time is the perfect time to choose new Lenox ornaments for your tree, or as gifts for the special people in your life. Q: Where are your Baby's 1st Christmas Ornaments? Some of the ornaments have the option to add your own personalization. Please Click Here to view our "for the Baby" selections.

Q: Are the forever friends ornaments boxed separately? A: All of our Personalized Forever Friends ornaments are sold as a set and will arrive together in one box. Every year, Lenox has released a new addition to this collection. Q: What was the first year that lenox manufactured the yearly Tinkerbell Christmas ornament? A: Our first Tinkerbell Ornament was released in The Perfect Pixie Ornament is the first item in this annual collection Q: Are your ornaments signed Lenox on the product?

A: No, not all of our ornaments are printed with Lenox on them. However, they do all come in a Lenox gift box. Q: Do all annual ornaments have the year on the piece? A: No, some ornaments have the year on the item, but others have the year on the hang tag. Q: Can I cancel my order? A: We are sorry, but once your order is submitted we are unable to make any changes to your order. Due to our Live Order system, once the submit button is pressed, the order is electronically processed and sent for processing and fulfillment.

Q: I am trying to use an American Express Gift card to pay for my purchase. There is no name on the gift card but system is requiring name on card. How do I proceed to pay with the card? A: Unfortunately Lenox does not accept gift cards as an payment option. Q: Do you offer free returns? A: If you would like to return something on your order, please call us for a return authorization number. You may contact us at and we would be happy to assist you.

Items must be returned to the original place of purchase within days of purchase date. We do not offer free returns unless there was an error on our part. Q: If I order an item that is on a backorder, when does the payment go through? A: We do not charge customers until their order ships out.

Meaning if an item is on a backorder, the charge will not go through until the day it ships out for delivery. Q: Why has the price changed in my shopping bag? A: Our system automatically updates prices daily on items left in the Shopping Cart.

The amount reflects the most current price offered at Lenox. Q: I just placed a phone order not even an hour ago, but would like to order a different ornament instead of the one that got ordered.

Is it possible to change my order? Unfortunately, once an order is placed it is unable to be modified. A: We are sorry, but we are only able to display orders back to October of Q: Am I able to use PayPal for my purchase? A: Yes. During checkout, we accept both credit cards and PayPal as a payment option. Q: How do I use a gift card I received from the store to purchase online? A: Our retail stores are now permanently closed, if you have a gift card that was purchased in one of our stores please reach out to customer service at and we will try to accommodate your purchase online.

Q: If my order arrives with broken items, what do I do to get these items replaced? A: If your order arrives with broken items, please contact us at or info lenox. How can I send the paperwork so I can submit it to remove the taxes? A: If you have a tax exempt paperwork, please fax it to us at Once we received the paperwork we would be happy to refund the taxes on your order to you.

Q: What forms of payment does Lenox accept? A: If you are placing your order online, our two forms of payment we accept are PayPal and credit card.

Q: Why is there tax on the shipping? A: As you are probably aware, most states require their residents to pay sales tax on any goods used in the state, even those products ordered from out-of-state companies.

We are required to collect sales tax in those states where our company has a legal presence. Having a sales person or sales agent who travels within a state is considered to constitute presence. Why does it say not valid? A: Please make sure the items you are attempting to purchase are not excluded from the promotion.

Q: The website states that my credit card number is invalid. A: We recommend verifying that all credit card fields are populated accurately prior to submitting your order. If you continue to experience difficulties placing your order please call and a representative will be happy to assist you.

Q: My CVV code is invalid. A: We recommend verifying that all credit card fields are populated prior to submitting your order. Q: Where is the section to write a Christmas greeting and names? A: You may enter a gift message at the time of checkout.

Enter your gift message at below where you enter your shipping information. Q: If I send my order as a gift to someone do the bill and shipping paperwork come to me? A: If you send a gift to someone, they will not receive the billing information. Our items do not ship with billing or pricing information.

Invoices are sent separately and will be sent to your billing address. Q: How long does it take for my order to arrive? A: If your item is in stock it usually ships out of our warehouse in 48 hours. Standard Delivery may take days. Personalized items take an additional days. Q: How do I know if my order went through? A: To determine if your order went through, click sign in at the top left corner of our website. Once you are logged in you can view your account history and any recent orders you have placed.

You can also contact customer service at and a representative will be happy to assist you. Q: I did not receive an order confirmation for the order that was just placed. How do I get that sent to me? A: Please allow 1 hour for your confirmation to be received. If you do not receive it after that time frame please contact customer service at Q: Why does the order status not show which discounts were applied?

A: The discount applied to your order is reflected in your email confirmation. Q: May I add another item to my order that I just placed? A: Unfortunately, we are unable to add to an order once it has been submitted. You may place another separate order for your additional item. Q: How do I reach customer service regarding my order?

A: You have several options for contacting us at Lenox: Email us: answers lenox. A: Your credit card is not charged until your order is shipped. Q: What items can I personalize? How do I do this? Your preview may show the asterisks, but our Personalization Team will know to keep those lines blank. A: Unfortunately, no. The only spots you can customize are the specific personalization fields provided for each item.

Q: Can my personalization appear somewhere else on the item than what is featured in the product picture? A: Items can only be personalized the way they appear in the product picture, unless otherwise designated. How do I continue? A: Choose the "No Personalization" option on the product page.

Q: Is there any way a regular item can be personalized? A: Only items labeled as personalized on our website are customizable. Q: What do I do when I try to preview my personalization and nothing happens? He said he anticipates it being weeks, even months, before things could be like they were before. The illuminated electronic boards at Lenox Square that would usually be flashing rotating advertisements for Apple, Tiffany and Bloomingdale's now carry brightly illuminated warnings to maintain social distancing.

Caption An electronic sign at Lenox Square lists social distancing safety procedures for shoppers. As the Centers for Disease Control and Prevention and public health organizations around the nation continue to investigate illnesses related to vaping, On this week's episode of Battleground: Ballot Box, we look at the good, bad and gerrymandering of redistricting in Georgia.

Earlier this year and in past years, petitions to change the street name were filed then refiled. City leaders reviewed policies for changing street names. Different groups spearheaded the effort to rename the street at different times.

GPB is committed to bringing you comprehensive news coverage from Georgia, across the country and around the world. Your support makes this possible. Please consider making a gift today to support this vital public service. Banner Image. He suggested that one positive outgrowth of the pandemic has been greater appreciation by the public of its local merchants and of community spirit.

Different Drummer has been at Pittsfield Road since the late s, after nearly a decade downtown. Meisberger took over the business in , with his wife and his father, Raymond, after his mother passed away. After a year of service with the Army in Iraq, he returned to the family business in , and continued building a sizable and loyal clientele.

Clarence Fanto can be reached at cfanto yahoo. Edit Close. Log In. Share this. Always wash your crystal by hand, using a mild liquid dishwashing detergent and warm water. Avoid scrubbing or use of abrasives. Rinse with warm water and gently pat dry with a soft cloth. Tip: To ensure that your crystal keeps that "brand-new" sparkle forever, add some vinegar to the water when hand washing. Never store Lenox crystal stemware upside down. The lip is the most fragile part of the glass and in time will crack and chip from the weight of the bowl and stem.

Always allow air space around each piece of crystal when you store it. Since glass expands in hot temperatures, extra air space eliminates the possibility of the crystal breaking because it has expanded and touched another piece. Discoloration: Do not use a soft-scrub cleaner to remove red or other discoloration on the gold band of your crystal stemware.

Soft scrubs tend to have abrasives that may remove or scratch the gold edge line. First, clean the stems with a mild detergent. If that does not remove the red color on the gold, try wiping the gold band with a mixture of half vinegar and half water. If the mixture does not work, try removing the tarnish with straight vinegar.

Last, try a fine polishing cream. Gently rub the gold area to remove the surface discoloration. Wash stems by hand after removing the discoloration on the gold with a detergent.

Note: Do not use lemon. Lemon detergents tend to be more aggressive. Over time, aggressive cleaners can attack even the crystal. When this happens, the crystal can have a hazy or cloudy look.

To care for fine wood finishes: Occasionally apply another thin coat of bee's wax for protection. Use a soft cloth moistened with lemon oil or lukewarm soap and water. Avoid exposure to direct sunlight, harsh chemical waxes and polishes or glass cleaners. Do not place hot pans on wood. Do not use with rubber-based place mats, which may damage the wood finish. Do not store wood in overly dry or damp environments. Then, rinse thoroughly. Never overfill the teakettle as boiling water may be forced out of the spout.

Place the teakettle on the stove burner so that the spout is not pointed toward the front of the stove. When boiling water, always point the spout away from you. Teakettle handle may become hot during use. In pouring from the teakettle, DO NOT tilt the teakettle more than 80 degrees to prevent possible burn injury.